Job Description
Job Title:Russian / English Speaking IT Customer Service Desk Agent
Job ID:264348
Location: Hungary-Budapest
Full/Part Time: Full-Time
Regular/Temporary:Regular
Org Marketing Statement
Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 and a second office in Pécs in 2012 - providing business process outsourcing and technical help desk services to its prestigious clients across Europe.
Day to Day Work
We are currently looking for talented individuals for Russian Speaking IT Customer Specialist roles to join our team in Budapest.
As an IT Customer Specialist you will:
* Provide technical support over the telephone and via e-mail to Unisys clients
* Troubleshoot, diagnose and correct technical faults
* Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored
* Work together with colleagues to share information, collaborate on problem solving and identify major service issues
We are seeking applicants who are:
* Native or close to native in Russian
* Fluent in English
* Customer-focused, self-motivated and have excellent communication skills
* Proficient in the use of Microsoft Office
In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to training and development possibilities, as well as challenging career prospects.
If you would like to join us, please Apply now or via mail ugsh-recruitment@unisys.com and write the position’s name into the subject field.
Job Title:Russian / English Speaking IT Customer Service Desk Agent
Job ID:264348
Location: Hungary-Budapest
Full/Part Time: Full-Time
Regular/Temporary:Regular
Org Marketing Statement
Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 and a second office in Pécs in 2012 - providing business process outsourcing and technical help desk services to its prestigious clients across Europe.
Day to Day Work
We are currently looking for talented individuals for Russian Speaking IT Customer Specialist roles to join our team in Budapest.
As an IT Customer Specialist you will:
* Provide technical support over the telephone and via e-mail to Unisys clients
* Troubleshoot, diagnose and correct technical faults
* Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored
* Work together with colleagues to share information, collaborate on problem solving and identify major service issues
We are seeking applicants who are:
* Native or close to native in Russian
* Fluent in English
* Customer-focused, self-motivated and have excellent communication skills
* Proficient in the use of Microsoft Office
In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to training and development possibilities, as well as challenging career prospects.
If you would like to join us, please Apply now or via mail ugsh-recruitment@unisys.com and write the position’s name into the subject field.